WVU Medicine United Hospital Center

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Concierge- 60515

at WVU Medicine United Hospital Center

Posted: 10/18/2020
Job Status: Part Time
Job Reference #: *19AC18F5F8D82CBF
Keywords: customer, service

Job Description

Requisition Number
20-7433

Post Date
9/20/2020

Department
Ancillary - Security

Cost Center
BMC-Security (608)

Title
Concierge- 60515

BiWeekly Work Hours
40

Shift Start and End Time
6a-2p and 2p-8p

Employment Status
Part-Time

Shift
Day/Afternoon

Address
2500 Hospital Drive

City
Martinsburg

State
WV

Postal Code
25401

Description

POSITION SUMMARY: Proactively interacts with patients, family, and staff to ensure that customers have a positive first impression, that all interactions are helpful, and all needs are taken care of in a prompt and professional manner. Responsible for providing personalized service to every customer in accordance with the standards for the hospital. Serves as primary resource for visitors and guests seeking information, assistance or recommendations and acts as a liaison between guests and other departments in an effort to provide exceptional customer service.

MINIMUM QUALIFICATIONS:

-High School Diploma of Equivalent

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Concierge