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Customer Service Representative - Full Time and Part Time
We're hiring and arelooking to connect with you to help us deliver exceptional customer serviceexperiences as Customer ServiceRepresentative - Full Time and Part Time with TTEC in Morgantown, WV.
Accepting digitalapplications for your protection and the protection of our employees:Apply online, via text ‘TTEC'to 97211 (Standard Msg & data rates may apply), or email MorgantownTA@ttec.com toconnect with us.
Note: TTEC has been regarded by the local government as an essential business due to the nature of the work we are providing to the community during this crisis. Should you be hired, we do have training classes starting immediately to support the increased need of the community. Safety, sanitation and social distancing measures are being maintained in accordance with CDC guidelines. However, if you prefer to start at a later time, please let your recruiter know. We understand and respect your personal concerns and will do our best to accommodate.
Now, more than ever, howwe connect is everything. Our purpose is to deliver humanity to business - andit's more relevant than ever before in today's environment. We know we'restronger together, working towards a purpose that matters. As TTEC team memberswe lift each other up, deliver smiles, and support our communities. Joinus in our commitment to deliver amazing experiences.
We help global brandsprovide a great experience to their customers, build customer loyalty, and growtheir business. We were founded on one guiding principle: customer experiencesthat are simple, inspired, and more human deliver lasting value for everyone.Your role brings that principle to life.
What You'll be Doing
You take a problem andturn it into a solution. Delivering amazing experiences brings a smile to yourface and you find it very rewarding. You'll use your "get it done",high-energy, professional approach to answer in-bound calls (and emails) fromcustomers. You'll help people every single day by taking calls, activelylistening to understand customers' needs, and answering questions.
As a TTEC CustomerExperience Champion, You'll Enjoy:
* Fun, talented and witty teammates
* Knowledgeable, encouraging, and present leadership
* Family-friendly environment
* Free-spirited, theme-based employee events
* Diverse and community-minded organization
* Career-growth and lots of learning opportunities for aspiring minds
* Competitive pay of $14 to $15 per hour and benefits you'd expect
On a typical day,you'll
* Accept calls from customers
* Effectively resolve issues or concerns
* Gather information from the customer to make appropriate recommendationsfor new products and services
* Deliver amazing customer service
Why You? What You Bring:
Connections are everythinghere at TTEC. That means we connect with our customers, our teammates and mostimportantly with you. And the ability to connect yourself is what youbring to the table along with the following
* Computer savvy
* High school graduate or equivalent
* Competency using MS Windows
* 6 months of customer service experience
Click on theApplyNowbutton.
You've applied, nowwhat? After successfully completing the online application, please make yourcommunication lines are open and regularly check your email for instructions.
Thank you for applying -it's time to share this opportunity with your network and experience thehappiness of working with friends (besides us, of course).
If you're a militaryveteran, active duty guard or reserves, or a military spouse:
We value your experienceand believe you're prepared and battlefield-ready in the civilian world to takeon TTEC's most innovative and challenging projects. Your hands-on experiencewith globalization means you're prepared to interact with our clients and employeesaround the world. Overcoming adversity and adapting to change has prepared youto execute in our dynamic environment. We are looking for team members whereleadership is baked in from Day One. Where innovation and disruption are partof your DNA. We know that no job is as important as serving one's country, butwe hope you'll find delivering amazing customer experiences to be anotherpurpose worth serving!
TTEC is proud to be an equal opportunity employer. TTECembraces and is committed to building a diverse and inclusive workforce thatrespects and empowers the cultures and perspectives within our global teams. Westrive to reflect the communities we serve by not only delivering amazingservice and technology, but also humanity. We make it a point to make sure allour employees feel valued and comfortable being their authentic selves at work.As a global company, we know diversity is our strength. It enables us to viewprojects and ideas from different vantage points and allows every individual tobring value to the table in their own unique way. But don't take our word forit - check out some our women in leadership and diversity awards onTTECjobs.com.
For more informationabout TTEC, visit ttecjobs.com or search #ExperienceTTEC throughout socialmedia to engage in the global conversation.