Alterra Mountain Company
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Snowshoe - HVAC Technician
at Alterra Mountain Company
Full Time - Year Round
RESORT OVERVIEW, CULTURE AND VISION
Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.
Our organizational values describe our shared beliefs…what’s important to us as an organization; how we want to treat each other and our guests.
Respect Excellence Safety Sustainability Fun
This position is responsible for the following job results.
- Perform all prescribed maintenance and service on all equipment following manufacturers’ requirements, federal and state requirements and insurance requirements.
- Complete all required maintenance logs and records
- Troubleshoot malfunctions quickly and efficiently to minimize downtime.
- Assemble and test machines to verify correction of malfunction.
- Inspect all HVAC equipment and buildings by observing, monitoring and adjusting equipment during operations.
- Maintain historical records by ensuring that all maintenance information on all equipment and systems is recorded in compliance with company requirements.
- Ensure safe and dependable operation of all HVAC by performing periodic tests and inspections on all equipment.
- Working knowledge of propane gas.
- Recording and documenting all work performed.
- Complete, in detail, and turn in all work orders so that proper billing can be achieved.
- Monitor and test HVAC equipment regularly and make aware the supervisor or manager when abnormalities are noted.
- Refer to equipment technical manuals to ensure proper procedures are followed and proper settings are maintained.
- Notify manager of any conditions or occurrences that may adversely affect the safety of operation or the quality of our guest experience.
- Follow the terms of the contracts and agreements that Snowshoe maintains with individual homeowners’ associations and individual homeowners’ through the Snowshoe Rental Program.
- Check HVAC inventory levels and supplies; notify supervisor or manager of any supplies needed.
- Maintain technical and professional knowledge by reading trade publications, attending trainings, workshops, and communicate with peers at other Intrawest properties. Read and understand operational manuals, employee handbook and manufacturer manuals.
- Maintain safe and clean work areas at all times.
- Follow the company safety policies and procedures as well as manufacturers’ safety policies and procedures.
- Attend company and departmental safety training meetings.
- Use proper PPE (personal protective equipment).
- Maintain proper dress code by wearing company uniform when on duty.
- Conduct yourself in a friendly and courteous manner at all times and provide efficient, timely service to guests and staff.
- Assist and instruct guests when asked as well as answering guest or staff concerns.
- Assist other departments in their daily routine pertaining to the use of equipment.
- Master the location of critical water, sprinkler, electrical breaker boxes and elevators shut-offs in case of emergency.
- Maintain hot tub areas cleanliness and safety as well as open and close facility according to HOA agreement.
- Troubleshoot and repair HVAC equipment.
- Maintain the safety and integrity of Saflok master key as well as hard key system.
- Any Intrawest employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Intrawest Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30 miles per trip. All drivers should receive a full copy of the Intrawest Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.
- Other duties as assigned
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS
- Must have good communication, organization, people and mechanical skills
- Experience in problem solving and troubleshooting
- Knowledge of propane fireplaces and cable/satellite television systems
Education: High school diploma or GED
Experience: 2 years as an HVAC technician with a universal HVAC license with EPA certification
Travel for training, workshops, or company events may be required
Any employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Driver’s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30 miles per trip. All drivers should receive a full copy of the Alterra Driver’s Standards Policy; if you have not – please contact your Risk/Safety or HR/EE Department.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position may be required to work evenings, weekends and holidays.
- This position may be required to work evenings, weekends and holidays.
- Most but not all work tasks are performed indoors- temperature is moderate and controlled by environmental systems.
- Must be able to stand and exert well-paced mobility for up to an average shift of 8 hours.
- Must be able to lift up to 70 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
- Must be able to exert well-paced ability in limited space and to reach different floors of the building on a timely basis.
- Must be able to bend, stoop, squat and stretch to fulfill maintenance tasks.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
- Requires manual dexterity to use and operate all necessary equipment and products.
- Able to wear personal protective equipment including but not limited to climbing harnesses, non-slip shoes, protective eye wear, and protective gloves.
An Equal Opportunity Employer