State of West Virginia

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Tax Audit Clerk, Senior - Kanawha Co.

at State of West Virginia

Pay: $24912 to $46092/year
$24912 - $46092
Posted: 5/26/2019
Job Status: Full Time
Job Reference #: 1749386

Job Description

Overall Job Objective

Nature of Work

Tax Dept. Overview:  The department is headquartered in Charleston, with regional offices across the state in Beckley, Clarksburg, Martinsburg, Parkersburg and Wheeling. Utilizing the skills of our employees, the department provides customer service to both individual and business taxpayers as well as professionals who prepare taxes on behalf of their clients.

Continuous Recruitment, Select Locations:   The DOP anticipates several vacancies in the near future for this classification.   This recruitment is not for a specific vacancy but to generate a pool of interested applicants.   All anticipated positions are located in Kanawha County with the Tax Department.  Make sure you mark in your county selection any county you would be willing to work in or commute to so you can be placed on the proper register. 

Duties:  Under limited supervision, at the advanced level, examines and audits tax returns & other related documents for completeness, accuracy, and compliance in accordance with statutory rules, regulations, policies and procedures governing the lawful and timely completion of tax returns. Tax returns worked vary considerably by work unit within the agency; examples of areas of specialization include but are not limited to personal income tax; corporate net tax; mineral assets; oil and gas; motor fuel; excise taxes; and others. Requires an in-depth knowledge of State and Federal tax laws, regulations, filing requirements and billing procedures. Requires independent judgment and knowledge of theoretical principles in determining taxable status based on issues and criteria as prescribed by state or federal laws. Requires performance of multiple steps to complete audit functions. Correspond and communicate with taxpayers or their representatives in person, in writing, by telephone/fax, or by other methods. Provide taxpayer assistance and education regarding the applicable tax returns and filing requirements. Verifies mathematical accuracy of returns, applications of credits, calculation of interest, additions, and/or penalties and process refunds. Using a personal computer, utilizes various software and applications. Understands and utilizes the functions of the State Tax Department integrated tax system. Reviews and tests existing and new functionality within the system, identifies and reports problems or issues with the system. May communicate with and advise field audit personnel and recommend audit candidates. Produces, maintains and updates informational data in the form of instructions, notices and compliance manuals. Creates documents, forms, reports, spreadsheets, databases, etc. May communicate by phone, in person or in written form with auditors, accountants, attorneys and corporate and government officials. Requires strict confidentiality in regard to taxpayer information. May act as lead worker and train new employees.  Utilizes various office equipment including pc and software, calculator, scanner, copier, printers. Performs related work as required. Applicants are subject to an extensive criminal background check including fingerprinting and a tax compliance check.

Click The APPLY Link Above To  Apply Online.  Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office (304) 558-3950 (8:30am-4:30pm) for special instructions. 

IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You may attach a resume and other documents; however, you should NEVER enter "See Resume" on the application. You MUST complete ALL parts of the application, including the Work Experience section. NOTE:  Jobs on your application that do not have a salary amount will be considered volunteer and will NOT be counted as qualifying. Estimate salary if necessary.

Eligibility Length:  This posting is for a Continuous recruitment because of an expected need for applicants.  Applicants will be placed on a database of eligible applicants for 1 year.  You will only be eligible for vacancies in counties you select.  After 1 year applicants who remain interested in this job title MUST re-apply to be considered.  The Division of Personnel cannot say with any certainty the location or number of future vacancies, only that the agency has expressed an anticipated hiring need.   If an applicant wishes more specific information about future hiring plans please contact the hiring agency directly. 

Job Interest Card:  You may complete an online Job Interest Card at our main jobs page to receive an email notice anytime jobs not currently available for application are posted.  Note:  ONLY recruitments not currently open will appear on Job Interest Card notifications so please check the current listings thoroughly to avoid missing an opportunity.

As a condition of employment, an inquiry into job-related information will be completed which may include, but not limited to, criminal records, abuse registry records, driving records, employment history, and education and training.  Failing to cooperate with this process, providing false and incomplete information, or discovery of disqualifying information will result in denial of or dismissal from employment or denial of transfer irrespective of when discovered.

Examples of Work

  • Utilizes state or federal tax laws to determine taxability of income, services or products in accordance with the applicable rates and qualified tax exemptions.
  • Utilizes federal return and/or federal audit information to complete and compare appropriate state return data; utilizes computer audit databases to research discrepancies in tax returns filed.
  • May determine taxability and allowable credits based upon federal and/or state tax laws.
  • Compares information from tax returns with other sources to determine accuracy and validity of reported information such as credits, invoices, inventories, tonnage, etc.
  • Answers taxpayer inquiries requiring considerable knowledge of many tax laws in order to verify liabilities, resolve complex issues, and effectively communicate with taxpayers, accountants, attorneys, and other parties with regard to various tax returns and the criteria used in assessing liabilities.
  • Utilizes additional information provided by taxpayers and other sources to develop or reconstruct tax.
  • Works closely with Programming staff in developing and testing computerized audit and update programs.
  • Coordinates the reporting of tax data on magnetic media by working with Programming staff, tax practitioners, and taxpayers and maintains associated database files.
  • Drafts correspondence on complex and sensitive tax issues to obtain additional information from or to relay information to taxpayers.
  • Compiles, verifies and prepares reports and data for distribution of funds collected to other agencies, counties and municipalities in compliance with state and federal laws.
  • Establishes tax liabilities based upon audit findings and prepares taxpayer files for legal action on delinquent taxes by computing liability, interest and additions to tax due and by verifying the validity and accuracy of returns against data from other sources.
  • May assist with or conduct internal or external training sessions.
  • Assists taxpayers in completing complex tax returns and determining proper reporting classifications in accordance with tax laws.
  • Assists in the development of tax forms, instructions, and other publications.

Knowledge, Skills and Abilities:
  • Knowledge of tax laws, rules, regulations, policies and procedures relating to applicable tax statutes administered by the division and related federal statutes.
  • Knowledge of resources, methods, schedules and forms available to locate return information.
  • Skill in computing complex calculations accurately.
  • Skill in composing correspondence which contains legally accurate information in a grammatically correct format.
  • Skill in the use of office equipment required to perform duties.
  • Ability to select the most effective method to process audits and increase collections.
  • Ability to analyze the effects of a change in one tax return upon other tax returns.
  • Ability to work effectively with taxpayers, attorneys, CPA's bookkeepers or corporate executives with tact and diplomacy and to disseminate accurate information.
  • Ability to use computer system.
  • Ability to establish and maintain effective working relationship with co-workers.

Minimum Qualifications

Training: Graduation from a standard four-year high school or the equivalent including completion of a bookkeeping or accounting course in a secondary, vocational, or business school.

Experience: Five years of full-time or equivalent part-time paid experience in bookkeeping or a closely related position where accurate mathematical computations, recordkeeping, and some public contact were primary duties.

Substitution: Successful completion of a course of study in an accredited college or university which included three semester hours of math and/or accounting may substitute for the experience as described above on a year-for-year basis up to four years.

Note: Successful completion of the one year probationary period as a Tax Audit Clerk Trainee may substitute for the above required experience.

NOTICE:  If you are claiming college or other post-high school education or license, you MUST attach or provide by mail a legible copy of your OFFICIAL education transcript, license or training record. YOU WILL NOT BE CONSIDERED FOR EMPLOYMENT UNTIL THIS VERIFICATION HAS BEEN RECEIVED. To avoid missing a job opportunity, it is important that you provide this verification as soon as possible. You only have to provide this verification one time. It is not required with every application. Attach documents to the online application, or via email to:, FAX: 304-957-0396, or mail to: Division of Personnel, Building 3, Suite 500, 1900 Kanawha Blvd. E., Charleston, WV 25305.