State of West Virginia

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Lottery Games Test Analyst 1 - Kanawha Co.

at State of West Virginia

Pay: $29396 to $54382/year
$29396 - $54382
Posted: 8/30/2019
Job Status: Full Time
Job Reference #: 2077602
Keywords:

Job Description

Overall Job Objective

Nature of Work


Open Until Filled!
The Lottery Commission currently has a vacancy for a Lottery Games Test Analyst 1.   Recruitment is ongoing and interviews may be scheduled at any time.  This advertisement may close without notice, so be sure to apply as soon as possible to ensure consideration for this vacancy.

Nature of Work:
Department of Commerce / Lottery Commission, Kanawha County – LOT2018V3:   Under general supervision, performs technical work in the comprehensive testing and certification of all Video Gaming Machine (VGM) hardware and software licensed for gaming by the WV Lottery. Work is performed at the Lottery compliance analysis laboratory. Work involves the analysis, testing, certification and recommendation of gaming devices and ancillary equipment and software for approval of the Lottery Commission. Provides technical support to external customers and Lottery field staff on the technical aspects of gaming devices and software; assists in resolving customer disputes through analysis of device electronics and/or software and reconstruction of game play events. Maintains a model library of all gaming device hardware and software. Occasional statewide travel is required. Performs related work as required. Distinguishing Characteristics: This is the full-performance level in the Lottery Games Test Analyst class series. Employee applies knowledge of computer electronics and video gaming to test the accuracy of all gaming device equipment and software approved for use by the Lottery Commission. Essential Job Functions: Under stringent deadlines and using various testing scenarios, analyzes hardware and software submissions from fourteen different gaming manufacturers to determine compliance with applicable laws, regulations and policies. Create software images for testing and set up programs for approval game software; perform signature verification of system and game software and compares to values listed in the independent test lab's certification letter. Verifies that video gaming machine hardware received from the independent testing laboratory contains all required components necessary to test and approve for use in state video gaming venues. Verifies the accuracy of gaming certifications made by independent testing consultants; recommends gaming device approval to the Lottery Commission. Tests and verifies the accuracy of gaming device hardware and software communication with the Lottery central management system. Assists in resolving customer or player disputes through the analysis of device electronics and/or software and by reconstructing game play events as necessary. Provides technical support to external customers and Lottery field staff on gaming device hardware and software. Maintains a documentation library of all gaming device hardware and software approved by Lottery Commission. Compiles data for preparation of regular and special reports on testing activity and technical support activity. Knowledge Skills and Abilities: Knowledge of operation, repair and troubleshooting of video lottery and gaming industry slot machines and player accounting systems. Knowledge of use of standard software applications such as word processing, spreadsheets, email and database. Knowledge of computer electronics. Ability to understand complex instructions and perform complicated tasks with little or no instruction. Ability to operate hand trucks and lifting devices to move heavy computer and gaming equipment. Ability to provide technical support to external customers and Lottery field staff on gaming device electronics and software; ability to reconstruct game play events in resolving player disputes. Ability to maintain accurate records of testing laboratory activities. Ability to maintain effective working relationships with Lottery staff, retailors, players, gaming manufacturers and the public. Ability to use hand and power tools to perform repair and maintenance on gaming equipment. Applicants are subject to an extensive background investigation by the WV Lottery Security Division. No person shall be appointed, employed or continue to serve in any position or employment with the commission who has been convicted of any violation of the Lottery law or of any felony or any crime related to theft or gambling or involving moral turpitude. The commission shall remove or discharge any person so convicted.


Click The APPLY Link Above To  Apply Online.  Do not use a paper application unless you cannot apply online. If you must use a paper application due to disability or other valid reason, please call our office (304) 558-3950 (8:30 AM - 4:30 PM) for special instructions. 

IMPORTANT: Your eligible score will be based on information provided in your application; therefore, make sure your application is detailed and complete. You may attach a resume and other documents; however, you should NEVER enter "See Resume" on the application. You MUST complete ALL parts of the application, including the Work Experience section. NOTE:  Jobs on your application that do not have a salary amount will be considered volunteer and will NOT be counted as qualifying. Estimate salary if necessary.

Eligibility Length:  This posting is for a Continuous recruitment because of an expected need for applicants.  Applicants will be placed on a database of eligible applicants for 1 year.  You will only be eligible for vacancies in counties you select.  After 1 year applicants who remain interested in this job title MUST re-apply to be considered.  The Division of Personnel cannot say with any certainty the location or number of future vacancies, only that the agency has expressed an anticipated hiring need.   If an applicant wishes more specific information about future hiring plans please contact the hiring agency directly. 

Job Interest Card:  You may complete an online Job Interest Card at our main jobs page to receive an email notice anytime jobs not currently available for application are posted.  Note:  ONLY recruitments not currently open will appear on Job Interest Card notifications so please check the current listings thoroughly to avoid missing an opportunity.

As a condition of employment, an inquiry into job-related information will be completed which may include, but not limited to, criminal records, abuse registry records, driving records, employment history, and education and training.  Failing to cooperate with this process, providing false and incomplete information, or discovery of disqualifying information will result in denial of or dismissal from employment or denial of transfer irrespective of when discovered.
 

Examples of Work

ESSENTIAL JOB FUNCTIONS: (Any specific position in this class may not include all of the duties listed, nor do the examples listed cover all of the duties which may be assigned.)

  • Verifies that video gaming machine hardware received from the independent testing laboratory contains all require components necessary to test and approve for use in state video gaming venues.
  • Through the use of various testing scenarios, analyzes gaming devices and gaming software for compliance with applicable laws, regulations and policies.
  • Loads binary files on the Video Lottery Test System and sets up programs for approved game software; performs signature verification of system software and compares to values listed in the independent testing laboratory certification letter.
  • Verifies the accuracy of gaming certifications made by independent testing consultants; recommends gaming device approval to the Lottery Commission.
  • Tests and verifies the accuracy of gaming device hardware and software communication with the Lottery Central Management System.
  • Assists in resolving customer or player disputes through the analysis of device electronics and/or software and by reconstructing game play events as necessary.
  • Provides technical support to external customers and Lottery field staff on gaming device hardware and software.
  • Maintains a documentation library of all gaming device hardware and software approved by the Lottery Commission.
  • Compiles data for preparation of regular and special reports on testing activity and technical support activity.

KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of computer electronics.
  • Ability to test and certify video lottery hardware and software.
  • Ability to provide technical support to external customers and Lottery field staff on gaming device electronics and software; ability to reconstruct game play events in resolving player disputes.
  • Ability to maintain accurate records of testing laboratory activities.
  • Ability to maintain effective working relationships with Lottery staff, retailers, players, gaming manufacturers and the public.

Minimum Qualifications

TRAINING:  Graduation from a standard four-year high school or the equivalent.

EXPERIENCE:  Two years of full-time or equivalent part-time paid employment in gaming device installation and repair, computer repair, or in electronics technology.

SUBSTITUTION:  Successful completion of an approved vocational school program in electronics of at least 1080 clock hours or an Associate Degree in Electronics or Electronics Engineering Technology from a regionally accredited college or university may substitute for the required experience.
OR
Two years of full-time or equivalent part-time paid experience in the video lottery games testing process and/or operation may substitute for the required experience.

NOTICE:  If you are claiming college or other post-high school education or license, you MUST attach or provide by mail a legible copy of your OFFICIAL education transcript, license or training record. YOU WILL NOT BE CONSIDERED FOR EMPLOYMENT UNTIL THIS VERIFICATION HAS BEEN RECEIVED. To avoid missing a job opportunity, it is important that you provide this verification as soon as possible. You only have to provide this verification one time. It is not required with every application. Attach documents to the online application, or via email to: applicantservices@wv.gov, FAX: 304-957-0396, or mail to: Division of Personnel, Building 3, Suite 500, 1900 Kanawha Blvd. E., Charleston, WV 25305.