Sears Holding Corp

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Service Technician, Appliance Repair

at Sears Holding Corp

Posted: 6/4/2019
Job Reference #: 1840289
Keywords: repair

Job Description

Job Title
Service Technician, Appliance Repair

Business
Home Services - In Home

Job Description
This position has a sign on bonus! 

Join the Sears Home Services team as an Appliance Repair Technician!

 
Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs.

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE
 
At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.
 
For the Service Technician, we provide the following:
 
  • Service van
  • Specialized tools
  • Uniforms
  • Laptop computer
  • Smartphone
  • Home dispatched (most locations)
  • Industry training
  • Various incentive plans
  • Career opportunities


Requisition ID
974053BR

Employment Category
Regular, Full-time

Travel Requirements
On Occasion (Less than 5%)

Preferred Minimum Education
High School / GED

Responsibilities/Skills/Experience Requirements
APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

As a Home Appliance Repair Technician, you will have the opportunity to repair Washers and Dryers, Gas and Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances in the customers’ homes.
 
Appliance repair responsibilities include:
 
  • Providing timely and quality repairs of customers’ products
  • Maintaining high-quality customer service and care
  • Promoting and selling additional products and services
  • Meeting key performance metrics and/or productivity goals
  • Providing knowledgeable and courteous repair service
  • Looking for ways to improve business performance and enhance the customer experience
  • Communicating benefits of the Value Added Services Process to the customer
  • Maintaining truck stock inventory within the prescribed company guidelines and standards
  • Following the truck maintenance schedule and keeping a clean, organized truck

APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.
 
Requirements of the Service Technician role include:
 
  • High school diploma or general education degree (GED)
  • At least 1 – 2 years of appliance repair experience, preferred
  • Ability to use a computer for parts inquiries and ordering
  • Working mechanical knowledge, including the use of tools and test equipment
  • Ability to perform accurate repair of customer product
  • Ability to follow directions and specific process steps to ensure quality workmanship
  • Flexibility to work variable and flexible hours, including overtime
  • Must complete all technician training elements within required timeframes
  • Must possess and maintain a valid state driver’s license for the state in which you are applying
  • Must be at least 18 years of age
  • Ability to occasionally lift up to 100 lbs.


Job Function
Repair/Installation

Job Code (SHC)
HS2003: Service Technician 1, In-Home

Payroll Location
28109: IH-Beckley WV/Johnson City TN

Years Experience
1 - 2 Years Experience

Country
United States

Employing Entity
Sears, Roebuck and Co.

Location Postal Code
27609

Location City
RALEIGH

Location State
NC

Sears Req Type
Hourly

Location Address 1
819 E SIX FORKS ROAD

Work-In City
Johnson City

Work-In State
TN

Work-In Postal Code
37601

EEO/EOE Footer
Equal Opportunity Employer / Disability / Vet.

Posting Tags
#HomeServices