Bank of America Corporation
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Small Business Banker Manager
at Bank of America Corporation
The Small Business Banker Manager is accountable for the execution of the sales delivery model to achieve targeted performance and growth of the Bank of America Small Business segment. Directly manages a team of Small Business Bankers (SBB), who provide comprehensive financial solutions to small businesses with annual revenues from $500K up to $5 million, and/or manage a team of Small Business Consultants (SBCs), who are the primary point of contact for small business customers that walk into the financial center. Majority of their time will be spent working in the field with SBBs and in the Financial Centers with SBC meeting with clients and coaching associates. Partners with the Financial Center, Small Business Client Management, Customer Contact Center, Merchant, Business Banking and other leadership to deliver an integrated and seamless Bank of America experience for these clients. Implements sales management routines to acquire new small business relationships and to deepen and retain existing small business clients to enable team success. Actively coaches SBB and/or SBC to drive aggressive goals. This leader will report to a Small Business Sales Divisional Executive.
Key Responsibilities for SBBM-(SBB):
• Directly manages a team of Small Business Bankers (SBB), who provide comprehensive financial solutions to small businesses with annual revenues from $500k up to $5 million
• Majority of their time will be spent working in the field with SBBs meeting with clients and coaching associates.
• Partners with the Financial Center, Small Business Client Management, Customer Contact Center, Merchant, Business Banking and other leadership to deliver an integrated and seamless Bank of America experience for these clients.
• Implements sales management routines to acquire new small business relationships and to deepen and retain existing small business clients to enable team success.
• Actively coaches SBB to drive aggressive goals.
• This leader will report to a Small Business Sales Divisional Executive
-3-5 years of successful management and leadership experience in leading a sales team in either financial services or business to business sales where there is significant focus on client/relationship management
-3 years of proven success in consistently meeting or exceeding sales goals; models high ethical standards
-Strong coaching skills and proven track record of effective pipeline management
-Crisp communication and presentation skills, demonstrated confidence in tailoring messages horizontally and vertically in the organization
-Fosters collaborative partnerships that deliver value for customers, partners and the organization; strong influencing and conflict resolution skills
-Proven business acumen by working with Small Businesses to provide solutions and services to fit their financial needs (credit, treasury, cash management and/or other banking services)
-Experience working within the community to build and deepen relationships with community leaders; while cultivating and fostering an environment amongst the team to mirror like behaviors and involvement within the community
-Will require weekly market travel and some overnight travel monthly
-5-10 years of sales management and leadership experience in leading an outside sales team focused on business development in financial services
-3-5 years of proven outside sales experience in either financial services or business to business sales
-Ability to demonstrate examples of leading, motivating and developing a team in a services focused environment
-Proven customer satisfaction track record
-Experience owning or working with Small Business owners
-Formal Credit/Lending Training
- Undergraduate degree in business, finance or economics preferred or minimum of 7 years relevant work experience
Shift:1st shift (United States of America)
Hours Per Week:40
At Bank of America, we’re creating real, meaningful relationships with individuals, businesses and communities to help them focus on what matters most. Every day, we connect with 57 million customers, using our skills and expertise to help make their lives better.
We are committed to attracting and retaining top talent around the world to ensure we continue to deliver together for our customers, clients and communities. Along with taking care of our customers, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.
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